Quick! Someone just shared a Google Doc with your non-Gmail email address.
What do you do?
Problem
As Google Docs and Drive have become more and more popular for personal and
business use, it’s very common to share Google Drive files with non-Gmail email
addresses.
Usually, this results in one of two outcomes.
The recipient attempts to follow the link in his email to the Google Drive
item and logs in with his personal Gmail account. He is greeted with
this dialog.
Permission Denied
When he clicks “Request access”, the sender gets an email requesting access
for the recipient’s personal Gmail account.
The recipient doesn’t have a Gmail account, so he asks the sender to export
the Google Doc to Word or some other format he can read.
Neither of these outcomes are desirable.
The first outcome is not good because it requires the sender to take an extra
step for every recipient with whom she has shared the document, and it requires
that the recipient share his personal Gmail address with the sender. Often
people want to keep their personal and professional accounts separate.
The second outcome is not good because the sender has to change her
technological choice arbitrarily. Also, if some recipients are collaborating in
Google Docs and others require Word documents, then the sender’s life is getting
really complicated.
But, don’t worry! It’s really easy for the recipient to use their non-Gmail
account to access the document! But first, we need to make a choice.
The Choice
We need to know which kind of Google user you are. Let’s define some terms.
There is a difference between having a Gmail Address and having a
Google Account. All Gmail Address are Google Accounts, but not all
Google Accounts require Gmail Addresses.
Depending on which situation you are in, you’ll want to use one of two different
solutions.
Sign up for a Google Account with your non-Gmail Address. Let’s pretend your
non-Gmail Address is [email protected]. This solution works for any type of email
address. It could be an email you have through your ISP, work, school, or
anywhere you can receive email.
Verify your email address. This may involve signing into your email account
and authorizing the Google Accounts application to know your email address,
or it could be as easy as clicking a link in an email Google sends to your
account.
That’s it. You now have a Google Account that you can sign in with your
non-Gmail email address and the password you set up in step 2. Now, whenever
you get a request to collaborate on a Google Doc or Google Drive item at that
address, you’ll be able to view it as long as you are logged into that account.
If you already had a Gmail Address or another Google Account, you may be
interested to know that you can be signed into both accounts at the same time
and switch between them on most Google applications. Learn more about
Multiple Google Accounts.
Add an alternate email to your Google Account
If you only want to have one collection of Google Drive items, but you want to
be able to receive sharing requests an alternate email address, then this is the
Solution for you.
You should see a pending verification page like this one
Pending Verification
Go check your non-Gmail email address and click on the
verification link titled here.
Verification Mail
You may be prompted to sign in again for security
When you are successful, you’ll see a page similar to step 7, but without
the (Pending verification) message.
Email Verified
Now, when you sign in on Google, you can use either your Gmail Address or your
new non-Gmail Address to login. And, more importantly, you will be able to open
Google Docs and Drive files sent to either email address in the same account.
Note: This process doesn’t require a separate password to sign in with your
non-Gmail Address. Just think of it as another name for the same Google Account.
Summary
Whether you create a separate Google Account, or add an Alternate Email Address
to your existing Google Account, you definitely can open Google Docs and Drive
items shared with any email address in the world. I hope you’ll share this
advice anytime you share a Google Doc with collaborators and they respond by
requesting access for a different account.